Last updated: July 02, 2026
Entity: Aura Digital B.V.
Product: Cvello AI
Website: https://cvelloai.com
Company Website: https://www.auradigitalbv.com/
Address: De Entree 201, 1101 HG Amsterdam, The Netherlands
Email: support@cvelloai.com
Customer Care: +31 970 1020 6459
Company Registration: 53180712
By accessing or using Cvello AI, you agree to be bound by these Terms & Conditions. If you do not accept these terms, you may not use the service.
These Terms apply to all users globally, with additional mandatory protections for consumers located in the European Union.
Cvello AI is an AI-powered digital platform provided by Aura Digital B.V., a company incorporated under the laws of the Netherlands.
We reserve the right to update, modify, suspend, or discontinue any part of the service, including features, content, or availability, at any time without prior notice, to the extent permitted by law.
All plans begin with a €0.01 trial for 24 hours, after which the selected subscription plan will automatically renew unless cancelled.
Monthly subscription (renews every 28 days)
€19.99 per month
Monthly subscription (renews every 28 days)
€29.99 per month
Monthly subscription (renews every 28 days)
€49.99 per month
Subscriptions renew automatically unless cancelled before the end of the current billing period.
Payments are charged to the payment method provided during sign-up.
Prices may be displayed or charged in currencies other than EUR (€) and may vary based on your location, applicable taxes (including VAT), exchange rates, or third-party payment processor fees.
Aura Digital B.V. reserves the right to change pricing with advance notice where required by law.
Payments are non-refundable, except where refunds are required under applicable consumer protection laws.
You may cancel your subscription at any time via your account dashboard. Upon cancellation, you will retain access until the end of the current billing cycle. No partial refunds are provided for unused time unless required by law.
If you are a consumer residing in the European Union, you have a statutory 14-day right of withdrawal for digital services under EU consumer protection law.
Please note the following exceptions:
By accessing and using Cvello AI during the 14-day withdrawal period, you expressly agree to the immediate performance of the digital service.
Once performance has begun, you acknowledge that you lose your right of withdrawal.
To exercise your right of withdrawal where applicable, contact us at support@cvelloai.com, including your name, email address, and order reference. Eligible refunds will be processed within 14 days of confirmation.
You must be at least 18 years old or have the consent of a parent or legal guardian to use the service.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
Sharing or reselling account access is prohibited and may result in suspension or termination without refund.
All software, algorithms, content, designs, text, trademarks, and documentation associated with Cvello AI are the exclusive property of Aura Digital B.V. or its licensors.
Any unauthorized copying, reproduction, distribution, reverse engineering, or commercial exploitation is strictly prohibited.
Cvello AI is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted under Dutch and EU law, Aura Digital B.V. disclaims all warranties, whether express or implied.
Our total liability for any claim arising out of or relating to the service shall be limited to the amount paid by you for one (1) monthly subscription period under your current plan, except where mandatory consumer law requires otherwise.
Aura Digital B.V. may suspend or terminate your access to the service, with or without notice, if you violate these Terms or misuse the platform.
Termination does not affect any accrued payment obligations.
These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands.
Any disputes arising out of or in connection with these Terms shall be submitted to the competent courts of the Netherlands, unless mandatory consumer protection laws provide you with the right to bring proceedings in your country of residence.
Aura Digital B.V. complies with the EU General Data Protection Regulation (GDPR) and applicable Dutch data protection laws.
For detailed information on how we collect, use, store, and protect personal data, please refer to our Privacy Policy.
For questions, support requests, or complaints, contact us at:
Email: support@cvelloai.com
Phone: +31 970 1020 6459
We aim to respond to all email inquiries within 24 hours. Support availability is during standard business hours (CET).
We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on our website and communicated where legally required.
Continued use of Cvello AI after changes take effect constitutes acceptance of the revised Terms.